We're here to help

How can we help you?

Get answers, contact our team, or browse the resources below to keep your Plutex business running smoothly.

Mon–Sat, 08:00–20:00 CAT

0977 787 004

Get in touch

Choose the channel that works best for you. Our team is ready to assist with vendor onboarding, payments, deliveries, and more.

Email Support

Send us a detailed message and we'll respond within one business day.

plutifytechnologies@gmail.com

Phone Support

Speak with our team directly for urgent issues with orders or payments.

WhatsApp

Chat with a support agent on WhatsApp for quick questions.

Helpful resources

Self-serve guides for the most common tasks on Plutex.

Vendor Guide

Step-by-step instructions for setting up your shop, listing products, and managing orders.

Payments & Subscriptions

How mobile money payments, vendor subscriptions, and renewals work on Plutex.

Account & Privacy

Manage your account, security settings, and learn how we handle your data.

Frequently Asked Questions

Quick answers

The questions our team hears most often.

Create an account on the registration page, complete your business profile, and subscribe to a vendor plan. Once your subscription is active, you can list products and start receiving orders.

Still need help?

Send us a message and we'll get back to you within one business day.